Access and Inclusion

 

We actively welcome people with access needs.

 

General Access

 

We provide general access facilities and services for people with access needs, including

• Offer a range of contact methods for receiving complaints

• Accept the Companion Card

• Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)

• Ask all visitors if there are any specific needs to be met

• Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)

 

Communication

 

We welcome and assist people who have challenges with learning, communication, understanding and behaviour.

 

(includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)​We use Plain English / easy read signage and information

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Vision

Our gigs are suitable for people who are blind or have vision loss.

 

Physical - Mobility

 

We cater for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance.

 

Ground floor venues and/or ramps as alternative to stairs

 

Provide seating in common areas including reception area​​

 

Physical - Wheelchair

 

We cater for people who use a wheelchair.

 

Ground floor venues and/or ramps as alternative to stairs

 

Provide seating in common areas including reception area

 

Have accessible seating areas in theatre

 

Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)

 

Have an accessible public toilet which is unlocked​

 

Physical - High support needs​

 

We welcome people with high support needs who travel with a support person.